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DISCLOSURE AND PRIVACY POLICY ON THE PROTECTION OF PERSONAL DATA
Dear Visitors, Customers and Members,
Çetinoğlu Jewelery attaches great importance to the personal data of its visitors, customers and members and their rights arising therefrom.
For this reason, our practices regarding the processing of your personal data and the Law on the Protection of Personal Data No. 6698 (“Law No. 6698”) m. We present the following explanations to the attention of our visitors, customers, members and 3rd parties in order to fulfill the obligation of illumination arising from Article 10.
Çetinoğlu Jewelery reserves the right to update this Explanatory Text on the Protection of Personal Data at any time within the framework of the changes that can be made in the current legislation.
In this text:
- Visiting Çetinoğlu Jewelery stores (“Stores”) and/or shopping at the Stores,
- You visit the Site, shop from the Site or become a member of the Site by using the cetinoglukuyumculuk.com website (“Site”) or the Çetinoğlu Jewelery application (“Mobile Application”) that you download to your mobile phone (“Site Member”),
- To shop using our order line (whatsapp, instagram, etc.),
- Your acceptance of general and/or personalized campaign notifications through commercial communication channels,
There is our cookie policy, which includes the clarification text regarding the use of your personal data, if you want to give explicit consent, and the information about the cookies used if you visit our Site or mobile application.
Necessary measures for the security of the information and transactions given by you and obtained from your parties have been taken by our Company or the relevant institution, in the systems, within the technological possibilities and cost factors, with appropriate technical and administrative methods, depending on the nature of the information and transaction.
1) Lighting Text
What is the legal basis for Çetinoğlu Kuyumculuk to collect personal data?
Law on the Protection of Personal Data No. 6698, Law No. 6563 on the Regulation of Electronic Commerce, Law No. 6502 on the Protection of Consumers, Regulation on Service Providers and Intermediary Service Providers in Electronic Commerce and Regulation on Commercial Communications and Commercial Electronic Messages are related to the processing or protection of personal data. contains provisions. The Turkish Penal Code No. 5237, on the other hand, foresees some sanctions regarding the processing and confidentiality of personal data.
As Çetinoğlu Jewellery, we need the personal data of our visitors, customers and members to be processed in order to fulfill our obligations arising from the contracts we will establish with you within the framework of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts and to provide the best service.
Which of your personal data is processed?
- We process your security camera footage in order to ensure the safety of you, Çetinoğlu Jewelery and its employees and other third parties against any illegal act, crime or behavior that may occur in the Stores, and to provide information, documents and other related obligations to the judicial authorities.
- Your location and store visit information,
- Your identity information (name, surname)
- Your address,
- Your contact information (phone number, e-mail address)
- Shopping Information (shopping date, time, amount, shopping content, payment method (credit card, cash) and payment details),
- Your credit card information, if you do your shopping with a credit card,
- If you want it to be included in the invoice (TC ID number, tax number, individual company information)
- Your marketing-based information (date of birth, gender information, Site usage, shopping habits, address, demographic member/user/customer information, shopping habits-preferences for all kinds of products and services, campaigns used, surveys etc. and their contents, invoices) content, payment methods (cash, credit card, etc.) and payment details (installment amount, etc.), old and new mobile / home / work phone / fax numbers, e-mail addresses, approaches-actions to electronic commercial and other communications, cookies ( cookie, web browser beacons-information, IP, beacon, wired-wireless network connection information, etc.), advertising identifier information, location data if location sharing is allowed via Mobile Application)
For what purposes is your personal data used?
Sharing your information will enable us to offer you products and services as needed, to provide more responsive service and to improve our websites. The data you share with us or that we automatically collect from you, including but not limited to the following;
- To provide personalized services to our Visitors, Customers and Members and to increase user satisfaction by making the user experience better,
- To communicate with our visitors, customers and members as much as they allow us, to inform them about our services and campaigns,
- To monitor the technical functions of Çetinoğlu Jewelery website and mobile applications and to ensure that they work properly,
- Using Çetinoğlu Jewelery website and mobile applications for advertising and sales purposes so that our visitors, customers and members can continue to benefit from it free of charge,
- To send you our publications,
- Sending newsletters or making notifications by e-mail,
- Answering your questions and providing effective customer service,
- To inform you about our new services,
- Direct marketing by Çetinoğlu Jewellery website and mobile applications or by collaborators,
- Our Visitors, Our Customers and to use it in various statistical evaluations, database creation and market research without disclosing the identity of our Members,
- Identifying system-related problems and promptly resolving any problems that may arise within the Çetinoğlu Jewelery website or mobile applications,
- To develop and improve our services, to increase the variety of content and products by analyzing the experience of our visitors, customers and members,
- To communicate with you about our services in this context (instant message, e-mail, other online and offline messages/push notifications), to offer you options in line with your preferences and likes, to provide you with technical infrastructure if deemed necessary, in case you encounter technical infrastructure problems. to provide support, to share with you the current developments and product suggestions about the products you watch;
- To take technical and legal measures regarding our products and services (for example, to prevent illegal content sharing)
- If you are using the services we offer on your mobile device or mobile application, you may be asked to share your geographic location information. Thus, in cases where we cooperate with our own digital platforms or third parties, to personalize your location information on these platforms and to provide you with content or related advertisements and services according to your region or country, in cases where you share your geolocation information, to respond quickly to your needs. and produce solutions,
- It is used for advertising sales purposes so that our visitors, customers and members can continue to benefit from Çetinoğlu Jewelery websites and mobile applications free of charge.
What is our legal reason for collecting your personal data?
Cetinoglu Jewelery as your personal data; With the security cameras in the stores, through the devices in our stores, recording the information you verbally declare to the sales consultants in our stores, recording the information you share on our systems regarding your shopping or membership transactions through the Stores, Site, telephone order line or Mobile Application, recording in our systems the data consisting of/obtained from the use of your qualified internet and communication devices and/or mobile applications in various environments and places, all kinds of shopping, collection, delivery, transaction, survey, registration and behavioral transactions on the Store, Site, Telephone Order Line and Mobile Application With automatic or non-automatic methods, by saving the information you have provided during communication with you on our systems, or by giving written personalized/commercial communication permission in the Stores. we are planning.
As Çetinoğlu Jewellery, your personal data; Regarding the membership and sales processes on the Site, Stores, Telephone Order Line and Mobile Application, the legal reasons for "data processing is necessary for the establishment and performance of the contract", "fulfillment of a legal obligation" and "data processing is mandatory for the legitimate interests of the data controller; the legal reason for "fulfillment of the legal obligation" regarding our custody obligations arising from the legislation; the legal reasons "data processing is mandatory for the legitimate interests of the data controller" and "data processing and transfer is mandatory for the establishment, exercise or protection of rights" regarding recording with security cameras in stores; personalized/commercial communication In relation to this, we collect your explicit consent based on legal reasons.
Do you share your personal data?
Your collected personal data, limited to the realization of the above-mentioned purposes and the reasons arising from the Law No. 6698 and other legal regulations;
- Information technologies, marketing activities, or consultancy that requires expertise, etc. With the domestic and/or abroad business partners and service providers of Çetinoğlu Kuyumculuk (call center, personal data collection service via devices, marketing consultancy, database, electronic message tool service) for purposes such as receiving product and service support in personal data collection processes. providers, consultancy companies, etc.) or abroad due to the fact that the servers of our domestic business partners are abroad,
- With our business partners from whom we receive courier and cargo services in order to send you your shopping and all kinds of product requests through our Site, Mobile Application and Order line,
- To these institutions, organizations and authorities with the information requested from us in order to provide information, documents and other related obligations to authorized and authorized public institutions and organizations and judicial authorities, and to use our legal rights such as lawsuit and reply rights,
- If you make your payment with a credit card, your credit card information can be submitted to the relevant bank, electronic payment institution, etc. without being recorded by Çetinoğlu Kuyumculuk. We transfer it to third parties that provide the service.
Necessary technical and legal measures are taken to prevent violations of rights during data transfer to third parties. However, Çetinoğlu Jewelery is not responsible for any breaches that occur in the risk area of the third party's data protection policies and the third party's responsibility.
What are your rights arising from the Personal Data Protection Law?
As personal data owners, if you submit your requests regarding your rights to Çetinoğlu Jewelry using the methods set out below, Çetinoğlu Jewelry will finalize the request as soon as possible and within 30 days at the latest, depending on the nature of the request.
Data owners, within the scope of Law No. 6698, apply to the data controller;
- Learning whether personal data is processed or not,
- If personal data has been processed, requesting information about it,
- Learning the purpose of processing personal data and whether they are used in accordance with the purpose,
- To know the third parties to whom personal data is transferred in the country or abroad,
- Requesting correction of personal data if it is incomplete or incorrectly processed,
- Without prejudice to the provisions in other laws regarding the deletion, destruction or anonymization of personal data, although it has been processed in accordance with the Law on the Protection of Personal Data and other relevant legislation, in the event that the reasons for its processing are no longer valid, the personal data may be deleted ex officio or by the person concerned. upon request, it is deleted, destroyed or anonymized by the data controller. To request the deletion or destruction of personal data within the framework of the aforementioned conditions,
- Requesting notification of the transactions made pursuant to subparagraphs (e) and (f) to third parties to whom personal data has been transferred,
- Objecting to the emergence of a result against the person himself by analyzing the processed data, especially with automatic systems,
- In the event that personal data is damaged due to unlawful processing, it has the right to demand the compensation of the damage.
As Çetinoğlu Jewellery, we can stop using the cookies we use on our website, change their types or functions, or add new cookies to our website. Therefore, we reserve the right to change the provisions of this text at any time. The text regarding the updated statement and privacy policy will come into effect once it is published on our website.
Your applications as Data Controller To Cetinoglu Jewellery (We would like to remind you that in cases where the relevant request must be made in a certain procedure by law, the said procedure must be followed.)
Address: Akkent Mah. 400 No. Cad. (Next to Migros Gençpa Under Construction) Şahinbey/Gaziantep
Phone: +90 5532887374
E-Mail: cetinoglugold@gmail.com
Website: www.cetinoglukuyumculuk.com
2) Cookie Policy
www.cetinoglukuyumculuk.com website, Çetinoğlu jewelery mobile application, The data given by our customers on the phone line or in our stores are processed by Çetinoğlu Jewelery in accordance with the consent of our customers and the provisions of the legislation.
As Çetinoğlu Jewelry; Various types of cookies are used on the Mobile Application and the Site in order to perform statistical studies on Mobile Application and Site usage, to make targeted advertisements/promotions, and to provide you with an effective customer experience.
cookie; It is a file consisting mostly of letters and numbers, which allows the device to be detected by being stored in the internet browser or hard disk of the device being used.
www.cetinoglukuyumculuk.com cookies; log files, empty gif files, and/or store information it collects through third-party sources to create a summary of your preferences.
We use two types of cookies throughout our sites, session cookies and persistent cookies. Session cookies are temporary cookies and are only valid until you close your browser. Persistent cookies stay on your hard drive until you delete them or they expire (how long the cookies stay on your device will depend on the "lifetime" of the cookies).
www.cetinoglukuyumculuk.com cookies; It uses it to remember the choices you make and to personalize your use of the website/mobile application. This usage includes cookies that save your password and keep your website/mobile application session open all the time, thus saving you the hassle of entering your password more than once in each visit, and cookies that remember and recognize you on subsequent visits to the website/mobile application.
www.cetinoglukuyumculuk.com uses it to determine how you use the website/mobile application, including where you connect to the website, what content you view on the website/mobile application, and how you use the website/mobile application, such as the duration of your visit.
www.cetinoglukuyumculuk.com website cookies also; may use "advertising technology" in order to present you with advertisements that it thinks may be of interest to you when you visit the search engines, website, mobile application and/or websites where the website advertises. Advertising technology uses information about your previous visits to the website/mobile application and websites/mobile applications where the website advertises, in order to present you with tailored advertisements. When serving these ads, a unique third-party cookie may be placed in your browser so that the website can recognize you. Çetinoğlu Jewelry is also owned by Google, Inc. It uses Google Analytics, a web analytics service provided by Google Analytics uses cookies to analyze how users use the website, mobile application and/or mobile site with statistical information/reports. For more information about the use of Google Analytics (including opt-out options), visit: http://www.google.com/intl/en/policies/privacy/#infocollect
The SDK (Software Development Kit) of the relevant application is used instead of cookies in the mobile application.
You can use the possibility of allowing and rejecting cookies using the following methods:
Google Chrome
:
You can allow or block cookies from the "Cookies" tab by clicking the "lock mark" in the address section of your browser.
Internet Explorer
:
You can manage cookies in the form of "allow" or "do not allow" by clicking the security tab in the "Tools" section at the top right of your browser.
Mozilla Firefox
:
Click the "open menu" tab in the upper right corner of your browser. You can manage cookies by clicking the "Options" image and using the "Privacy and Security" button.
Opera
:
You can manage cookies from the "Cookies" section by selecting "Advanced" in the "Preferences" section of your browser.
Safari
:
You can manage all your cookies from the "Privacy and Security" section by selecting the "safari" tab from the "Settings" section of your phone.
In addition to the above options; You can visit https://www.allaboutcookies.org, https://www.youronlinechoices.eu/ or use the "Privacy Badger" application to be informed about all cookies and to manage cookies (https://www.eff .org/en/privacybadger). If you refuse persistent cookies or session cookies, you can continue to use the website, mobile application and mobile site, but you may not be able to access or have limited access to all functions of the website, mobile application and mobile site.
The information about the cookies in Çetinoğlu Kuyumculuk is given below:
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AbTesting
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COOKIE_CookieLawInformationPermission
COOKIE_Popup
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COOKIE_uic
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COOKIE_UserTypeStatus
hvtb
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SiteHash
VisitorTypeStatus
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3) Express Consent and Commercial Communication Permission Statements
As explained in detail in the clarification text above, in cases where your express consent is required for the processing of your personal data and/or your commercial communication permission is required to carry out commercial communication activities against you, the said consent or your explicit consent; You can give it in written-signed form in our stores, as well as on the Site and/or in the digital environment if there is a Mobile Application.
Namely; After the above illumination text is presented to you in print in the Stores/Site/Mobile Application or on the terminal/cash screens or on the tablet, mobile phone screens of the store staff or on the link sent to your mobile phone to be declared, verbally if you find it appropriate. or after you confirm it on the screen or digitally, when you perform the transactions that our store staff will inform you (from the screen and/or your mobile phone depending on the procedure and your preference), your relevant express consent/commercial communication permission process will be completed.
Explicit consent/commercial communication consent statement for Personalized/Commercial communication
I have also been informed/know that I can stop the relevant commercial electronic communication by performing the action (rejection) specified in the electronic messages you send, whenever I want and without giving any reason, and in cases where personal data is processed based on my explicit consent, I can always withdraw my explicit consent and stop the personal data processing processes based on explicit consent. .
Regarding the personalized/commercial communication, the processing of my personal data as explained in the clarification text above, transferring it to the third parties specified in the clarification text and with which Çetinoğlu Kuyumculuk has a contractual relationship, the contact information given to me by Çetinoğlu Kuyumculuk and, if I update it in the future, via SMS/short message over my current contact information. I ALLOW AND CONSENT to send commercial electronic messages via push notification, automatic call, computer, phone, e-mail / mail, mobile app and web, bluetooth, beacon, all kinds of private-public networks and other electronic communication tools.